• I can’t download the new WT Simulator, or get a warning about a virus.
• Common Simulator Login Errors | WT Sim
• Error Message: "Login Request Rejected" "Trader Already Logged In"
• Error Message: "Order Rejected" "Acct disabled" or "Trader Disabled"
• Error Message: "Margin Exceeded"
• Unable to load VWAP onto a new chart
• No Metrics Data Showing up
• Collecting simulator log files for troubleshooting | WT Sim
• I cannot find my welcome email to download my simulator.
• Make the Login Screen Remember My Trader ID
• Error when creating a hotkey or making a new layout.
• Unable to View Charts or Level 2 Data in WT Sim (Firewall Issues)
• Common Rejection orders
• Only able to see one window at a time in simulator layout
• Simulator Crashing or Charts are Empty
• Cannot uninstall / update simulator - Error "Resource unavailable"
• Condition Codes guide
• Re-Install or Update Simulator to Latest Version
• Cannot see menu bar with Actions tab after updating platform
• Long Wicks on Charts
• Sub Penny Rule Rejection Error | WT Sim
• "Order Quantity exceeds softshare limit"
• Error Message: "Version not supported"